Emergency Plumbing in Bristol
Burst pipe, sudden leak or heating that's given up? Our Gas Safe registered team offers same day callouts across Bristol and the surrounding towns, with a free quote before any work begins.
- 10 years trading
- Gas Safe
- Local to Bristol
Water where it shouldn't be? Start with these safe steps
Emergency plumbing is any fault that is causing damage, putting your safety at risk or leaving the house without water or heat. It suits homeowners, landlords and tenants who need someone to stop the problem quickly and then repair it properly, rather than patch it and leave.
The usual warning signs are water running through a ceiling, a pipe that has split or come apart at a joint, a stopcock that won't turn, a boiler that has locked out with no heating or hot water, or a cylinder or tank that is leaking. A damp patch that keeps growing, or a water meter that moves when everything is off, also points to a hidden leak that shouldn't wait.
While you call us, there are a few safe things you can do. Turn off the water at the stopcock, which is usually under the kitchen sink or near the front door. Open the cold taps to drain the system and switch off the immersion heater if you have one. If water is near sockets, lights or the fuse board, leave the electrics off and keep clear. If you smell gas, don't call us first: open the windows, leave the property and ring the National Gas Emergency Service on 0800 111 999.
- Water coming through a ceiling or light fitting
- Split, frozen or burst pipes
- No heating or hot water when the boiler stops
- Leaking cylinders, tanks or radiators
- A stopcock that won't shut off the supply
- A rapidly rising bill or a meter that keeps moving
Damage stopped first, then fixed so it stays fixed
A quick fix is only useful if it holds. This is what you can expect when we arrive.
The leak or fault is isolated first
We find the nearest point to shut off, protect the area and limit the damage before we start any repair.
Honest options, not just the quickest one
Sometimes a temporary repair gets you through the night and a permanent one follows. We explain both, and the materials involved, such as copper, push-fit fittings or plastic barrier pipe, so you can choose.
Gas and heating faults handled by Gas Safe engineers
Boiler lockouts, no hot water and heating failures are diagnosed and repaired by a Gas Safe registered engineer, never left to chance.
A free quote before work begins
You'll know what we recommend and what it costs before we pick up a tool. If we find something else along the way, we tell you first.
Tested, tidied and explained
We pressure-test the repair, clear away the mess and show you where your stopcock and isolation valves are for next time.
Gas Safe registered and insured for every callout
- Gas Safe
- Insured
From your first call to water back on
Emergency work still needs to be done in the right order. Here's how we handle it.
- 1
You call and tell us what's happening
Describe the problem, where the water is and whether you've turned it off. We'll talk you through what's safe to do while we arrange a same day callout.
- 2
We make the property safe
On arrival we isolate the supply or appliance, deal with standing water near the fault and check that nothing else is at risk.
- 3
We diagnose, quote and repair
We trace the cause, explain the options and give you a free quote. Once you're happy, the repair is made using fittings that comply with the Water Supply (Water Fittings) Regulations, and gas work is done to Gas Safe standards.
- 4
We test, tidy and advise
The system is checked for leaks and pressure, the area is left clean and we give you advice on drying out, insurance photos and avoiding a repeat.
Emergency callouts in Bristol, Bath and nearby
We attend emergencies across our patch, from city terraces to commuter suburbs and coastal towns.
- Bristol
- Bath
- Keynsham
- Filton
- Portishead
What people ask when something has gone wrong
What counts as a plumbing emergency?
Anything causing damage or danger or leaving you without essentials: a burst pipe, an uncontrolled leak, water near electrics, a leaking cylinder or a total loss of heating and hot water. A dripping tap or a slow drain can usually wait for a normal appointment.
Can you really come out the same day?
Same day callouts are one of the things we offer. Availability depends on how many emergencies are already booked in, so ring early on 01225 123456 and we'll tell you honestly what we can do.
Do you work evenings and weekends?
Our working hours are Monday to Friday, 9am to 6pm, and Saturday, 9am to 4pm. Call 01225 123456 and we'll tell you what we can do. If you smell gas at any time, leave the property and call 0800 111 999 straight away.
How much does an emergency plumber cost?
It depends on what's failed, how easy it is to reach, the parts needed and how long the repair takes. A split pipe under a sink is a very different job from a leaking cylinder. We give you a free quote before starting work so there are no surprises.
Will the repair be temporary?
Only if that's the sensible option. Where a part has to be ordered or the area needs to dry out first, we may make the system safe and return to complete the repair. We'll explain this clearly and agree it with you.
Should I contact my home insurer?
If water has damaged your home, it's worth checking your policy. Take photos of the damage before you tidy up and keep any damaged items until your insurer says otherwise.
Leak, burst pipe or no heating? Call now
Ring 01225 123456 and tell us what's happened. We'll talk you through what to do next, and give you a free quote before work starts.